National Home Doctor Service - 13SICK

3 family members went down with a vomiting etc virus and the doctor was there promptly and treated us all in the comfort of our home, Great service and highly recommended but they are not there to replace your family GP but have a great service for After hours care and if serious you should always call an ambulance or go to hospital . Sue

by jwels

I've only ever had positive experiences with the National Home Doctor's Service. Great stuff.

by Vee

Hi Danie,

I am sorry to hear that you didn't have the best experience with the National Home Doctor Service. You can actually contact them directly with your concerns via the feedback form on their website here: http://www.homedoctor.com.au/survey/Feedback/Feedback_form
I'm sure that they would like to hear your story as they won't have an opportunity to improve their service, if they don't know there are problems.

I have had to use them twice for my daughter and haven't had a problem.

Cheers,

Ali

by Ali's Wonderland

Called the 137425 and below was my response..

I feel I really need to give you some feedback as I am very concerned at the diagnose I received over the last 2-3 weeks from 2 of your doctors on separate occasions the first doc said I have like a sinus allergy condition and gave me a std script for penacline antibiotics and degongestion liquid and as my symptoms worsened within a week and I couldn't breath in when I had coughing fits I got a second doc out from your service and he told me it seems to be allergy related and asked me to try to suppress my cough and told me to have over counter tablets that have antihistamine based while he was running out of the door ,I felt I had inconvenienced him and he was in a of a rush when he was seeing myself ..then as week progressed I started vomiting when I coughed as I gaged cause I couldn't breath in when I was having the coughing spasms I had to see my local GP and she ordered me to have blood tests and throat and nasal swabs and was told yesterday that I have adult Whooping Cough which is contagisious and I work in retail so I don't know how many people I have spread this infection too plus I coughed in front of the 2 doctors that were here as well ..I am on now on Emycin tablets for 2 weeks and in quarteene till I have 7 days worth of Emycin antibiotics..I was suppose to be going away for Easter which I could have i got the right diagnosis 2 weeks ago from your service..I am not angry with anyone at all just very concerned and disappointed about this home care service and to what level of diagnosis should I expect from a home doctor compared to a local GP doctor...

by Danie

I've used dial a doctor in Perth and it's a similar service. We had to use it once and they were so prompt and efficient. I think my son now expects the Dr to always come to him now :-)

by helenonthesofa